Trade conditions – Insektbrillenet v/Karnord

Wjen you are dealing on this web – you ar dealing with:

Insektbrillenet
V/Karnord
Vardevej 108
DK-6900 Skjern

Mail info@insektbrillenet.dk
VAT No.: 35320644

This mail can be uset 24 hours a day. Alternatively, use phone number: +45 30 12 86 00

 

Ordering

When you have found the product you wish to order, click on “Add to Cart”. You can continue shopping by clicking on the “Continue Shopping” or move on to “Estimate Shipping and Tax”. Select your country, type State/province and/or Zip/Postal Code. Click on the Delivery Post box International and click on the “Update Total”. Continue by clicking on the “Proceed to Checkout”. Continue by clicking on “Checkout as Guest” or “Register”. Fill out “Billing Information” and click on “Continue” Choose Shipping Method – currently only by Post and click on “Continue” In “Payment Information” a number of Credit Card options are shown for payment. In “Order Review” you are now presented with the product you want to purchase. Continue by clicking on the “Place Order”. Now you are entering the Payment site where you need to enter the your credit card details. When we have received your order an order confirmation will be sent to you. The order confirmation will normally be sent within 24 hours. Should any changes to the order be desired, please send a request to info@insektbrillenet.dk All prices on Insektbrillenet.dk are inclusive VAT.

Delivery

All deliveries on Insektbrillenet.dk are delivered with Post Danmark or another reliable forwarder. Standard Insect Net Glasses without strength (Eyeglass) are delivered within 3-5 working days. If delivery address is Greenland or outside Denmark, it will take another 3-6 days.

Cost of delivery

By delivery in Denmark DDK 35,00 The delivery costs are shown automatically when you order the product. By delivery in Europe or Greenland DKK 80,00

Payment

You can pay with the following cards: Dankort, VISA Dankort, VISA, VISA Electron, MasterCard, EuroCard, Maestro, American Express and JCB. The data that you enter throughout the ordering process is sent encrypted (SSL) and it is only NETS that can read it. Neither www.insektbrillenet.dk or others can see your data. The cost of the order is withdrawn from your account when the goods are sent from us.

Regret of purchase

You have 14 days to regret the purchase, from the day you receive the product. The right of withdrawal applies only if the item is returned in the same condition as when you received it. The right of withdrawal is therefor annulled if you use the product in a way, which obviously reduces the sales value significantly. In case you want to take advantage of this right, you must pay for the return freight. The acquisition can be undone by denying receipt of the goods by transferring the goods to the postal service or by returning the goods and a copy of the invoice to: Insektbrillenet.dk Karnord Aps Vardevej 108 DK-6900 Skjern Denmark Once we have received the product and checked that it meets the conditions for withdrawal, we will refund the purchase price automatically to the card you used. What should I send back? You should send the product and a copy of the Order confirmation.

Warranty

On all goods purchased from Insektbrillenet.dk, we provide the 24 month warranty of the Danish Sale of Goods Act. The warranty means that you as a customer can complain about possible deficiencies of the product which occurred within 24 months of receipt of the goods. However, it is a prerequisite that these defects are not caused by incorrect use of the product or other injurious behaviour that has led to shortages. You must complain within “reasonable time” after you have discovered the defect in the product. Complaining within two months is always considered as being timely. The warranty means that you either get it repaired, replaced, or refunded, depending on the specific situation and product. This is conditioned on the claim being justified. If the complaint is justified, we will refund your costs of freight, equivalent to Post Danmark’s current tariffs. Do you wish to complain about a product you can personally bring it to our store or send the product to: Insektbrillenet.dk Karnord Aps Vardevej 108 DK-6900 Skjern Denmark Along with your product, please enclose a copy of the invoice or receipt, and a letter clearly indicating the error / defect. Please also include your name, address, telephone number and email address. Remember that the product must always be returned in the proper packaging. Please make sure to get a receipt for the return costs, so we can reimburse your shipping costs if the requirements for these are met.

Personal information

At Insektbrillenet.dk we treat your personal information with great care. All information will be treated with confidentiality and will under no circumstances be sold or passed on to third parties. By law, we keep the information for 5 years, after which it is deleted. On our site we do not use traffic log cookies. When you order goods on Insektbrillenet.dk, internet cookies will be used. This is a technology we use to make it easier for you to enter data if you have already visited our site before. Cookies can always be deleted from your PC. This can be done in Internet Explorer “Tools” -> “Internet Options” -> “Delete Cookies”. The information we collect is: name, address, zipcode, E-mail, tel. no., company name and VAT no. This is information that we use in order improve our customer service. You always have the right to object to the registration and you have the right to inspect the information we have on file for you. If you want to do this right, you can contact us personally, by telephone or by mail. General personal information transmitted is not stored encrypted.

Service

At Insektbrillenet.dk we take pride in providing the best service to our customers. If you have questions, are in doubt about the use of the site, or should you need more information on a product, then you can always contact us. We look forward to helping you and welcome you as a customer in our online store.

Karnord
Vardevej 108
DK-6900 Skjern

Phone: +45 30 12 86 00

Mail: info@insektbrillenet.dk
VAT no: 35320644